Managers play one of the most important roles in creating strong teams, consistent programs, and meaningful experiences for youth at BGCP. In this reflective and energizing session, managers will reconnect with the purpose and impact of their role, revisit the BGCP Leadership Competencies, and reflect on how they have grown through this past year’s leadership development series. The focus will be on a common challenge for managers: staying connected to the bigger picture while navigating the day-to-day demands of leading people, solving problems, and supporting quality programs. Managers will leave with a clearer understanding of their leadership impact, a stronger connection to BGCP’s expectations for managers, and a renewed sense of purpose as they step into the year ahead.
Strong safety outcomes depend on clear thinking, efficient decision-making, and shared ownership across all teams. In this interactive session, managers will use a simple, repeatable framework to organize context, identify options, and determine when to act or escalate. The focus is on navigating situations where information is incomplete and the next step isn’t immediately clear. Managers will leave with a practical decision-making structure, stronger confidence in their judgment, and a clearer ability to bring forward thoughtful options that improve both efficiency and safety.
In this hands-on session, participants will learn how to navigate the K-8 Scorecard, a dashboard that measures program effectiveness across BGCP's five strategic priorities: Safety, Impact Expansion, Quality Programs, People, and Financial Sustainability. Using a structured monthly data protocol, participants will practice interpreting key indicators, identifying what the numbers are telling them, and determining clear next steps. Participants will leave the session with a step-by-step guide and clear data protocol they can use monthly to inform next steps based on the K-8 scorecard.
Strong systems and tools enable managers to drive high-quality programming and accelerate staff growth. In this session, managers will engage deeply with updates to observation practices, including the program quality scorecard and revised skills trajectory, with a focus on how to use these tools to coach and develop their teams. The session will center on the challenge of internalizing these tools as a manager, moving beyond understanding to using them consistently to deliver targeted feedback, and hold staff accountable to growth. Managers will leave with greater clarity on how these tools connect, increased confidence in using them to guide coaching conversations and accountability observations, and concrete next steps for driving their team’s development.
Clear expectations help managers reduce confusion, strengthen accountability, and support stronger follow-through. In this hands-on practice clinic, managers will use the 6 Steps to Setting Expectations to prepare and deliver expectations for the new school year. The focus will be on the real moment where expectation-setting gets harder: saying the expectation clearly, checking for understanding, and staying grounded when staff respond with questions, concerns, or pushback. Managers will leave with practical language and a clearer plan for setting expectations that help their teams start the year aligned.
In this hands-on session, managers will learn the do's and don't's of BGCP's purchasing process. Understanding the administrative steps of the purchasing and invoicing process will result in more efficient operations, and will lead to better outcomes for all stakeholders (departments, students, vendors, and the finance department). Additionally, we will walk through how to read the regularly distributed budget reports. These often cause budget managers confusion rather than enable them with the understanding to make better decisions. In our environment, every dollar counts, so managers will leave the session with a more practical approach to understanding their budgets and their expenses.
Clear expectations help managers reduce confusion, strengthen accountability, and support stronger follow-through. In this hands-on practice clinic, managers will use the 6 Steps to Setting Expectations to prepare and deliver expectations for the new school year. The focus will be on the real moment where expectation-setting gets harder: saying the expectation clearly, checking for understanding, and staying grounded when staff respond with questions, concerns, or pushback. Managers will leave with practical language and a clearer plan for setting expectations that help their teams start the year aligned.
